Help Center

Shipping

Pricing

Prices are subject to change. We strive to provide the most accurate and up-to-date prices on dolphinindustry.com but reserve the right to update, change and modify prices without notice. In the event that you place an order for an item and the price is incorrect, we reserve the right to adjust your order invoice and charge the correct price. If we notice a pricing error, we will contact you.

Payments

We accept Visa, Mastercard credit cards. We do not currently accept Visa debit cards. The credit card you place an order with will be charged by Shenyang YUWE Int'l Machinery & Equipment Co., Ltd

We accept PayPal for online transactions

dolphinindustry.com is secured using a 256-bit Extended Validation SSL - the highest available encryption level for internet security.

Shipping Rates

International Delivery

The rates used for International Delivery are based on the size and weight and also the location where your package is to be delivered. Some items could ship separately and you may receive multiple shipments. We use DHL for International delivery.

Order Status Information

Received: We've received your order, and will soon be processing it.

Processing: We are picking, packing and preparing your order for shipping.

Shipped: Your order is with the shipping carrier and will be arriving soon.

Cancelled: Your order has been cancelled by you or by us. If your order cancellation was initiated by YUWE Machine Tools, we will contact you. 

Returns

YUWE Machine Tools Guarantee

No sale is final until you're satisfied. We guarantee to make it right. We will repair, replace or refund any product to your satisfaction.

When you make an authenticated purchase online, we are able to provide Hassle free returns and exchanges.

Any purchases you make online will be tied to your account; this being the name, mailing information, phone number and email address you have provided to us. If you are making a return or exchange, and have misplaced your receipt, all we need to do is look up your information and the appropriate purchase in order to process the return or exchange.